Politique de Confidentialité et de Protection des Données de snapnude

Introduction and General Provisions

Welcome to snapnude. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, shared, and protected, and the choices you have regarding your data. By using the snapnude platform, you consent to the data practices described in this policy.

This policy applies to all information collected through our website, mobile applications, and related services (collectively, the "Service"). It is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

What Data We Collect

We collect information that you provide directly to us and data generated through your interaction with our Service. This enables us to provide, personalize, and improve your experience.

Information You Provide:

• Account Data: Name, email address, date of birth, gender, sexual orientation, and profile preferences you set during registration.
• Profile Content: Photos, biography text, interests, and any other information you choose to add to your public or private profile.
• Communication Data: Messages, chat logs, and any content you send to other users through our secure messaging system.
• Payment Information: If you purchase premium features, our payment processors collect billing details. We do not store full credit card numbers on our servers.
• Support Inquiries: Information you provide when contacting our customer support team.

Automatically Collected Information:

• Device & Log Data: IP address, browser type and version, operating system, device identifiers, pages visited, time and date of access, and referring URLs.
• Usage Data: How you interact with the Service—features used, profiles viewed, matches, clicks, and session duration.
• Location Data: Approximate location derived from your IP address or, if you grant permission, precise location from your device to enable location-based matching.
• Cookies and Similar Technologies: Data from cookies, web beacons, and tracking pixels to remember your preferences and analyze site traffic. See the dedicated Cookies section for details.

How We Use Your Data

We use your personal data for specific, legitimate purposes to operate and enhance our Service.

• To Provide and Maintain the Service: Create and manage your account, facilitate matches and connections, and enable communication between users.
• To Personalize Your Experience: Recommend potential matches, display relevant content, and customize your feed based on your preferences and activity.
• To Communicate With You: Send service-related announcements (e.g., account verification, match notifications, policy changes). With your consent, we may send promotional emails about new features.
• To Ensure Safety and Security: Monitor for fraudulent activity, enforce our Terms of Service, investigate reports of misconduct, and protect the rights and safety of our community.
• To Improve Our Platform: Analyze usage trends to develop new features, fix bugs, and optimize performance.
• To Process Transactions: Facilitate payments for premium subscriptions and verify transaction details.
• To Comply with Legal Obligations: Respond to lawful requests from authorities, court orders, or to comply with applicable laws and regulations.

Sharing Data with Third Parties

We do not sell your personal data to advertisers or third parties for their marketing purposes. We may share your information in the following limited circumstances:

• With Other Users: Your public profile information (username, photos, bio) is visible to other users as part of the Service's core functionality.
• With Service Providers: Trusted third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, customer support, and email delivery. These partners are contractually bound to protect your data and use it only for the purposes we specify.
• For Legal Reasons: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of snapnude, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as a business asset. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• With Your Consent: We will share information with third parties when you have given us explicit permission to do so.

Data Protection

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

• Encryption: Data in transit is protected using TLS/SSL encryption. Sensitive data at rest is also encrypted.
• Access Controls: Strict internal access controls limit employee access to your personal data on a need-to-know basis.
• Security Monitoring: We continuously monitor our systems for vulnerabilities and potential attacks.
• Data Minimization: We only collect and retain data that is necessary for the purposes outlined in this policy.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we commit to promptly notifying you and relevant authorities of any data breach that affects your rights and freedoms, as required by law.

Your Rights

Depending on your location, you have certain rights regarding your personal data. You can exercise these rights by contacting us using the details at the end of this policy.

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request that we limit the processing of your data in specific circumstances.
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format to transfer to another service.
• Right to Object: Object to the processing of your data based on our legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where our processing is based on consent.
• Manage Your Account: You can update or delete much of your profile information directly through your account settings.

We will respond to your request within one month. Please note that we may need to retain certain information for record-keeping, to complete transactions, or as required by law.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience, analyze site usage, and assist in our marketing efforts.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function (e.g., login sessions, security). You cannot opt-out of these.
• Preference Cookies: Remember your settings (e.g., language, theme).
• Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve its structure and content. These are anonymized.
• Advertising Cookies: Used to deliver relevant advertisements on our site and third-party sites, and to measure the effectiveness of ad campaigns.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all cookies, to accept only certain cookies, or to alert you when a website tries to set a cookie. Please be aware that disabling certain cookies may affect the functionality of the snapnude Service.

You can also manage your cookie preferences for our site by clicking on the "Cookie Preferences" link in the website footer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date, and we may notify you via email or an in-app notification.

We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the Service after any modification to this Privacy Policy constitutes your acceptance of such changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

• By Email: [email protected]
• By Postal Mail: Data Protection Officer, snapnude, 123 Privacy Lane, Suite 100, Digital City, 75001, France

You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal data violates applicable law.